Sunset World Group, a top Cancun, Mexico, hospitality company, has recently achieved a major milestone regarding food safety and hygiene. The Group has completed the assessment of the Food Hygiene Management Program for its restaurants and bars in five of its owned properties: Sunset Royal, Sunset Marina, Sunset Fishermen, Ocean Spa, and Laguna Suites. Because of their success, the Group receives the Distintivo H 2025 award, illustrating their commitment to providing guests with safe, quality food.
This award demonstrates the Group’s commitment to offering the highest standards in food safety and hygiene. This award also outlines the Group’s commitment to operational excellence.
The Distintivo H Certification Process
The Distintivo H certification is an annual acknowledgement that is given by the Mexican government through a partnership between the Secretariat of Health and the Secretariat of Tourism to the food and beverage companies that meet the standards set in the Mexican Standard NMX-F605-NORMEX-2018. These standards outline the highest levels of food handling and preparation. Passing this certification proves that the establishment in question has excelled in the sanitation processes.
The evaluation process for the Sunset World Group happened between the 1st and 6th of December, 2025, with a specific evaluation for one hotel scheduled for each day. Sunset Fishermen was evaluated first on the 1st, and then Laguna Suites on the 2nd, Sunset Marina on the 3rd, Ocean Spa on the 4th, and finally Sunset Royal on the 6th. This process included a comprehensive assessment in the form of several tests and inspections to check every step of the food safety process, starting from the receipt of the ingredients all the way to serving the guests.
Achievements and Commitment to Excellence
The most important thing to note from this certification process is that three out of five hotels (Sunset Royal, Sunset Marina, and Sunset Fishermen) scored hotels achieved a perfect score. This result is a testament to the group’s operational excellence and unwavering commitment to the highest levels of hygiene and food quality. The hotels, in fact, are stellar in food receiving, preparation, storage and overall cleanliness control.
With the Distintivo H certification, Sunset World Group is able to provide an assurance to members and guests that every meal prepared in the group’s restaurants and bars conforms to national regulations, and is prepared with the utmost professionalism and care. This certification reflects the commitment and dedication of the group’s staff, who are all trained on a regular basis to be abreast with the most current applicable food safety and hygiene practices.
Support and Staff Training and Best Practices 662
In order to achieve and keep the Distintivo H certification, staff at every Sunset World Group property undergoes frequent and specialized training in distinct areas. During this training, staff learn critical aspects of food safety, food receiving, food washing and disinfecting, along with cleaning and food storage, proper refrigeration, thawing, and freezing, and personal hygiene. It’s important to mention that all these practices are framed under a philosophy of continuous improvement, enhancing the quality of food handling.
Staff members also learn food preparation and the principles of food safety in order to actively mitigate the risks of contamination and illness. This training is always ongoing, and it is responsive to changes in Health and safety standards in the hospitality industry.
Finally, the certification process ends with a thorough evaluation conducted jointly by the Ministry of Tourism and the Ministry of Health, in which each facility must achieve a minimum of 90% compliance to the 13 criteria in order to earn certification. Three of Sunset World Group’s hotels earning perfect scores is a testament to the effectiveness of these training programs, as well as the dedication of the staff to food safety.
A Commitment to Sustainability
Along with food safety, Sunset World Group cares about sustainability. As a Mexican family business with more than 30 years in hospitality, Sunset World Group has made a number of initiatives to reduce its company’s carbon footprint. The company started an Energy Efficiency Program for all six of its hotels in Cancun and the Riviera Maya, implementing new energy-efficient supply technologies across the board.
Renewable energy from Mexican wind and geothermal plants powers all of Sunset World’s hotels. This greatly decreases the company’s-negative environmental effect, and aids in the company’s commitment to sustainability.
Quality and Customer Experience
The commitment from Sunset World Group to customer experience does not stop at food hygiene. For the fulfillment of their guests, the company continually enhances and broadens the activity and gastronomy offerings in each of its resorts. Sunset World Group prioritizes on customer service and quality in each segment of the experience, whether it be dining or entertainment.
Besides being committed to food safety and sustainability, the group strongly values enriching and fun experiences for families and guests. This approach to hospitality demonstrates the group’s commitment to the dual values of environmental conservation and outstanding hospitality.
Conclusion
The Distintivo H 2025 certification is an important milestone for Sunset World Group and exemplifies the company’s commitment to food hygiene, quality, and safety across its hotels in Cancun. With the certification, the group can guarantee customers the safety of their food and the quality of the food preparation and handling. Sunset World Group also continues to be focused on sustaining the hospitality industry and customer satisfaction, which makes it an affordable company.
After thirty or more years of experience and commitment to environmental conservation, Sunset World Group has always strived to better the guest experience by providing the best hospitality services, while also being committed to food safety, sustainability, and outstanding hospitality. This is yet another way for the company to lead by example and provide a reliable and good experience to its members and guests.
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