Winter storms currently sweeping through the Bahamas have impacted operational changes at two favorite private island destinations for cruise passengers. Norwegian Cruise Line and Royal Caribbean have both made changes to their itineraries and services at their private island stops, Great Stirrup Cay and Perfect Day at CocoCay, after the weather events of the past weekend. Those guests traveling on the impacted cruises have been notified of the changes and reassured that the cruise lines are trying their best to restore services.
Great Stirrup Cay: A Temporary Setback
Great Stirrup Cay is currently undergoing major expansion of its guest experience enhancements. Norwegian Cruise Line, which is the owner of this private island, has made this island a true gem of the Bahamas, with its passengers calling it a fabulous destination. There is plenty to do with a recently opened pier and pool. Winter storms caused Norwegian Cruise Line to note that the island’s pool and pier will not be available. Cruise guests on Norwegian Prima, who are on a seven-day cruise that began in Port Canaveral, have had their itineraries changed.
Norwegian Prima was unable to dock at the island’s pier and was therefore required to anchor off the coast. Guests were taken by tender to the island. To manage guest expectations, the cruise line stated that the island would remain an island with a pool and many other activities to make the visit worthwhile.
The storms did not have a major impact on the itinerary for Norwegian Prima, which includes stops at Montego Bay, Jamaica; Cozumel, Mexico; and Grand Cayman. Norwegian Cruise Line stated that construction would continue on the island expansion and that the pier and pool would be available in a week.
Royal Caribbean Cruise Line’s Adjustments at CocoCay Island
When the CocoCay Island attractions also faced some disruptions due to the same winter storms, Royal Caribbean had to make some more alterations to their operations. CocoCay is Royal Caribbean’s private island. The winter storms in question caused construction to be frozen, and two more visits had to be cancelled to allow divers to locate missing catwalks at the island’s pier.
Royal Caribbean, like Norwegian Cruise Line, told its customers that operational adjustments were being made to maintain the status quo. The line told their clientele that while there would be disappointment due to cancelled visits, this would be a result of the implementation of the company’s safety and operational schedule priorities to restore the missing construction.
CocoCay also offers more than its attractions. Others include a private beach, slides, and the lagoon. Other arrangements were made to allow customers to experience CocoCay.
Refurbishment Activities On Key Islands
Norwegian Cruise Line and Royal Caribbean on the Services Commitment Pledge
Natural impediments notwithstanding, Norwegian Cruise Line and Royal Caribbean have maintained their service commitment to the islands. For example, with the planned expansion of Great Stirrup Cay, Norwegian intends to improve the destination’s offering and guest experience after the construction of upgraded facilities.
Also, Royal Caribbean has been transparent with their guests, providing updates on the rapid reinstatement of work on all services at Perfect Day at CocoCay. Both operators have restated their commitment to the safe and rapid reinstatement of the services to minimize any interruptions to the islands.
Expectations of the Guests on Future Cruises
Passengers booked to cruise to Great Stirrup Cay or Perfect Day at CocoCay can look forward to Norwegian Cruise Line and Royal Caribbean enhancing their islands. Although some facilities are temporarily closed due to winter storms, cruise lines have confirmed that the islands will continue to be on the cruise lines’ itinerary.
Norwegian and Royal Caribbean are working to ensure that if there are any future changes to itineraries or amenities, guests will be notified quickly and given enough time to adjust. Both cruise lines will try to provide the best possible experience to passengers, despite the less-than-ideal circumstances.
Conclusion
Norwegian Cruise Line and Royal Caribbean are working to quickly restore normal operations after the winter storms caused changes to the Great Stirrup Cay and Perfect Day at CocoCay. Impacted guests will be able to enjoy the tropical island destinations, and both companies will continue to stay true to providing great service and memorable experiences to all cruise guests.
Travelers visiting the Bahamian retreats within the next few weeks will notice that Royal Caribbean and Norwegian Cruise Line are doing everything possible to minimize disruptions. The islands are ready to welcome travelers from all over.
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